resume

Jake Carolan
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OBJECTIVE:
Obtain a Special Education teaching position with Saint Paul Public Schools.

SKILLS:
Training individuals and groups in complex programs and processes
Project coordination from inception to post-delivery troubleshooting/client service
Communication, persuasion, and negotiation experience

EXPERIENCE:
Special Education Fellow, Saint Paul Teaching Fellows - June 2009 to Present
Member of the 2009 cohort of the Saint Paul Teaching Fellows. Certified to teach K-12 LD/EBD Special Education under the Temporary Limited License. Practice teaching to be completed during summer 2009, permanent certification to be completed at Hamline University.

Publishing Specialist, Thomson Reuters West - January 2006 to June 2009
Primary trainer for international vendors, in-person and over the web, for various work processes and functions. Managed team of 18 contractors on a 3-month project. Played a project coordination/workflow management role on a cross-functional team in an online and print production environment. Applied project coordination, training, teamwork and problem-solving skills.

Media Specialist, Karma Marketing & Media - June 2005 to September 2005
Worked as part of a 2-man Search Engine Optimization firm building websites, producing videos and providing consultative marketing services. Wrote program manuals for clients, trained clients in using online tools. Maintained client contact, developed programs, and wrote, shot and edited video projects.

Production Intern, QuarterTon Productions - January 2005 to July 2005
Interned for 7 months at a television production company. Duties included production coordination, grip services, occasional video editing and production assistance. Gained a working knowledge of project coordination and the creative process with client input.

Consultative Sales Associate, Sears - June 2004 to September 2005
Developed team working, communication, negotiation and persuasion skills in a commission-plus sales environment. Dealt with customer issues and complex ordering problems. Exceeded monthly sales goals by 50% in the electronics department.

Resident Advisor, St. Cloud State University - September 2003 to May 2004
Served as Resident Advisor to 45 freshman and sophomore students at SCSU. Conducted floor programs, organized Residence Hall events, parties and community-building exercises. Supported students through difficult times and provided guidance as well as practical assistance.

EDUCATION:
Master of Arts in Teaching candidate
Hamline University - anticipated graduation in 2012

Bachelor of Science, Mass Communications and Creative Writing
St. Cloud State University Honors Program - December 2004

PROGRAM KNOWLEDGE:

WordExcelPowerpoint
OutlookSAPAdobe Creative Suite
Quark XpressAvidFinal Cut Pro
HTMLXML familiarityPC & Mac
Jake Carolan