Jake Carolan
Click here for a Word copy of this resume.
OBJECTIVE:
Challenging communications position with an emphasis on project coordination, problem solving, and cross-functional teamwork.
SKILLS:
Project coordination from inception to post-delivery troubleshooting/client service
Client communication, persuasion, and negotiation experience
High degree of Internet savvy, experience in HTML and XML environments
EXPERIENCE:
Publishing Specialist, Thomson Reuters West - January 2006 to Present Date
Played a project coordination/workflow management role on a cross-functional team in an online and print production environment. Completed all projects ahead of established deadlines. Maintained high levels of customer satisfaction while troubleshooting technical issues. Managed team of 18 contractors on a 3-month project. Applied project coordination, teamwork, communication and problem-solving skills.
Media Specialist, Karma Marketing & Media - June 2005 to September 2005
Worked as part of a 2-man Search Engine Optimization firm building websites, producing videos and providing consultative marketing services. Maintained client contact, developed programs, and wrote, shot and edited video projects. Wrote program manuals for clients. Gained experience with professional marketing/advertising services and creative development (print, broadcast and web) with client input.
Production Intern, QuarterTon Productions - January 2005 to July 2005
Interned for 7 months at a television production company. Duties included production coordination, grip services, occasional video editing and production assistance. Gained a working knowledge of project coordination and the creative process with client input.
Consultative Sales Associate, Sears - June 2004 to September 2005
Developed team working, communication, negotiation and persuasion skills in a commission-plus sales environment. Dealt with customer issues and complex ordering problems. Exceeded monthly sales goals by 50% in the electronics department.
EDUCATION:
Bachelor of Science, Mass Communications and Creative Writing
St. Cloud State University Honors Program - December 2004
GPA: 3.5/4.0
PROGRAM KNOWLEDGE:
| Word | Excel | Powerpoint |
| Outlook | SAP | Adobe Creative Suite |
| Quark Xpress | Avid | Final Cut Pro |
| HTML | XML familiarity | PC & Mac |